STARTING POINT

Together we grow

DGPM are here to go hand in hand with hotel owners in establishing, standardizing, and completing hotel services, so that their desirable business results would be achieved.

CONFIDENT IN VIETNAMESE MANPOWER

With 20-year experience working for the elite hotel groups and high-profile hotels, Bình and Mẫn are the very first Vietnamese generation who acquired the international-standard hotel management. We believe Vietnamese people are both CONCIOUSLY and COMPETENTLY able to deliver high quality hotel service

CONCEPT

DGPM stands for DYNAMISM AND GRACE.

Every hotel should be a nestle where customers can feel the heartful warmth. So cosy and friendly like home. 

That warmth is gently making its way to your heart before you know it, and stays there forever. And only Vietnamese people could have such a unique GRACE to express themselves.

Only the truly DYNAMIC staffs can deliver such an experience to their customers. Their dynamism comes from their pure minds and warm hearts.

VISSION & MISSION


VISSION

DGPM is born to bring JOYS and HAPPINESS to everyone.

To hoteliers, happiness is the PRIDE when offering excellent hotel experiences to customers.
To customers, happiness is when they are showered with the HEARTFUL GRACE from their hotel staffs, making them feel like home. 
To the staffs, happiness is being THEMSELVES and delivering their best at work.
To DGPM, happiness is the APPRECIATION of hoteliers, staffs, and customers for the values we dedicated to them.

MISSION

Hotel business is known to be “Everyone’s servant”. Let DGPM transforms this notion into “EVERYONE’S SOULMATE”.
After 20 year working in hotel management, DGPM wish to share: 
Our “RICHNESS” in experience 
Our “RICHNESS” in knowledge 
Our “RICHNESS” in capability
Our “RICHNESS” in responsibility
To our partners who are hotel owners 
By professionally training for hotel staffs. 
In an effort to meet the goal: Together, everyone can become “RICH”.

PHILOSOPHY

BE YOURSELF – BE THE BEST

To succeed, we have to overcome ourselves. DGPM believes that a person who is inspired and truly loves what he does will perform his best TALENT and puts all his HEART in the role of “EVERYONE’S SOULMATE.”

CORE VALUES

  

DYNAMIC

Working fast out of pure warm hearts, performing talents with full energy. 

GRACIOUS

Sincere eye contact, friendly speeches, gentle gestures.

SHARING

Sharing experience, spreading knowledge, sparking inspiration

OUR SERVICE

  

SETTING UP AND RE-STRUCTURING CONSULTANCY

Accessing business circumstances, analysing SWOT
-Working closely with hoteliers to build human resources, planning for the most appropriate business strategies
-Working closely with hoteliers to set service standards as well as to build hotel branding
-Hands on execution

OPERATION MANAGING

Working closely with hoteliers to access business circumstances and build human resources, planning business strategies and performing hotel management
-Working with hoteliers to achieve the new milestones in service quality as well as hotel branding and revenues.
-Hands on execution
-Audit frequently by DGPM experts to guarantee long-term efficiency

COACHING AND TRAINING

Delivering profound training on customer service, catering, butlering

-Improving learners’ skills and profession senses
-Customising training programs to best suit different needs by DGPM experienced experts
-Hands on execution

OUR SERVICE

  

CATERING SERVICE

-Providing a wide variety of catering service such as set-up consultancy, re-structuring and operating catering assets, on-demand catering
-Creating unique themes to meet hosts’ requirements
-Customising to best suit different needs by DGPM experienced experts
-Hands on execution

HOUSEKEEPING SERVICES

- Providing a wide variety of housekeeping services such as marble floor cleaning, industrial cleaning, gardening, or customised butler service
- Committing on consistent high quality of DGPM services
- Customising to best suit different needs by DGPM experienced experts
- Hands on execution

PROVIDING HOTEL AMENITIES

- Providing hotel and restaurant amenites such as in-room linen equipements, chinaware, electronics, or equipments, utensils and accessoriries for hotel kitchens, restaurant and others
- Supplying numerous choices to fit client’s needs in order to optimize the purchased products
- Customising to best suit different needs by DGPM experienced experts
- Hands on execution